National Day |
| 08:00 | Registration |
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| 09:00 - 09:30 |
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| 09:30 - 11:00 |
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| 11:00 - 11:30 | Coffee Break | ||||||||
| 11:30 - 13:30 | Research Track |
Research Track |
Research Track |
Research Track: Short Papers |
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| Room: | Room: | Room: | Room: | ||||||
| Theme: Tourism Behavior Analytics | Theme: Sharing Economy | Theme: Destination Marketing | Theme: Data Analytics and Peer-to-Peer Economy | ||||||
| Moderator: Julia Neidhardt | Moderator: Pierre Benckendorff | Moderator: Zhang Mu | Moderator: Claudia Brözel | ||||||
| Linus W. Dietz, Rinita Roy, and Wolfgang Wörndl Characterisation of Traveller Types Using Check-in Data from Location-Based Social Networks |
Jacques Bulchand-Gidumal, Santiago Melián-González, and Beatriz González López-Valcárcel Is the Sharing Economy for All? An Answer Based on Neighbourhoods, Types of Hosts, and User Complaints |
Ashelle McFee, Tanja Mayrhofer, Andrea Baràtovà, Barbara Neuhofer, Mattia Rainoldi, and Roman Egger The Effects of Virtual Reality on Destination Image Formation |
Aleksei Gorgadze, Valery Gordin and Natalia Belyakova Semantic Analysis of the Imperial Topic: Case of St. Petersburg |
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| Takashi Aoike, Bach Ho, Tatsunori Hara, Jun Ota, and Yohei Kurata Utilising Crowd Information of Tourist Spots in an Interactive Tour Recommender System |
Christian Weismayer and Ilona Pezenka Drivers of Emotions in Airbnb-Reviews |
Katja Pasanen, Juho Pesonen, Jamie Murphy, Johanna Heinonen, and Jenni Mikkonen Comparing Tablet and Virtual Reality Glasses for Watching Nature Tourism Videos |
Luka Tomat, Miha Bratec, Katarzyna Minor and Marko Budler Daily Deals in the Mediterranean Region: a Data Analytics Approach |
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| Seunghun Shin and Zheng Xaing What’s vs. How’s in Online Hotel Reviews: Comparing Information Value of Content and Writing Style with Machine Learning |
Jason L. Stienmetz, Anyu Liu, and Iis P. Tussyadiah UK Residents’ Opinions of Peer-to-Peer Accommodation Impact on Quality of Life |
Yi Xuan Ong and Naoya Ito “I Want to Go There Too!” Evaluating Social Media Influencer Marketing Effectiveness: A Case Study of Hokkaido’s DMO |
Marianna Sigala, Martina Toni, Maria Renzi, Laura Di Pietro and Roberta Mugion Gamification in Airbnb: benefits and risks |
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| Ao Cheng, Gang Ren, Taeho Hong, Kichan Nam, Chulmo Koo An Exploratory Analysis of Travel-related WeChat Mini Program Usage: Affordance Theory Perspective |
Blaise Larpin,Julien Mabillard, Miriam Scaglione, Pascal Favre and Roland Schegg An Analysis of Regional Developments of Airbnb in Switzerland: Insights into Growth |
Berta Ferrer - Rosell, Eva Martin-Fuentes, and Estela Marine-Roig Do Hotels Talk on Facebook About Themselves or About Their Destinations? |
Anna Farmaki and Prokopis Christou Examining ‘Space’ in Peer-to-Peer Accommodation Settings |
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| Anna Farmaki and Dimitrios Stergiou Impacts of P2P Accommodation: Neighbourhood Perspectives |
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| Yujia Chen,Shasha Liu, Iis Tussyadiah, Husna Abidin and Zara Zarezadeh Inferences and Decision Heuristics in Peer-to-Peer Accommodation Booking |
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| 13:30 - 14:30 | Lunch | 14:30 - 16:00 |
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| 16:00 - 16:30 | Coffee Break | ||||||||
| 16:30 - 18:00 | Research Track |
Research Track |
Research Track: Short Papers |
Workshop |
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| Room: | Room: | Room: | Room: | ||||||
| Theme: Technology in Tourism Industry | Theme: Sustainability and Responsibility | Theme: Tourism Destinations | Theme:Technology & Education | ||||||
| Moderator: Christian Weismayer | Moderator: Ulrike Gretzel | Moderator: Roland Shegg | Moderator: Cihan Cobanoglou | ||||||
| Michael Möhring, Barbara Keller and Rainer Schmidt Insights into Advanced Dynamic Pricing Systems at Hotel Booking Platforms |
Pauline A. Milwood and Wesley S. Roehl: Towards a Measurement Scale for Digital Social Innovation A Responsibility-Sustainability Framework |
Sai Liang and Hui Li Respond More to Good Targets: An Empirical Study of Managerial Response Strategy in Online Travel Websites |
Zhang Qiu, Hanqin | ||||||
| Iis Tussyadiah, Shujun Li, and Graham Miller Privacy Protection in Tourism: Where We Are and Where We Should Be Heading For |
Cristina Figueroa-Domecq, Jesus Palomo, Mª Dolores Flecha-Barrio and Mónica Segovia-Pérez Double Gender Gap in Tourism High-technology Organisations: Results and Corporate Actions |
Daisy Fan, Dimitrios Buhalis and Bingna Lin Tourists’ Online and Face-to-Face Social Contact and Destination Immersion |
Vinkesteijn, Jeroen | ||||||
| Sanjay Lama, Sojen Pradhan, and Anup Shrestha An e-Tourism Adoption Model & Its Implications for Tourism Industry in Nepal |
Marianna Sigala and Dandison Ukpabi Citizen Engagement and Entrepreneurship: Implications for Sustainable Tourism Development |
Ante Mandić and Daniela Garbin Praničević The impact of ICT on actors involved in smart tourism destination supply chain |
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| 18:00 - 19:00 | IFITT AGM (IFITT Members Only) | ||||||||
| 19:30 | Welcome Reception | ||||||||
| 08:00 | Registration |
09:00 - 10:30 |
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| 10:30 - 12:00 | Research Track |
Research Track |
Workshop |
Destination Track |
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| Room: | Room: | Room: | Room: | |||||||
| Theme: Destination Marketing | Theme: Tourist Experience | Theme: AI-enabled smart tourism experiences | Theme: Destination Marketing by DMOs | |||||||
| Moderator: Florian Zach | Moderator: Barbara Neuhofer | Moderator: Koo Chulmo | Moderator: Irem Önder | |||||||
| Denis Bernkopf and Lyndon Nixon The Impact of Visual Social Media on the Projected Image of a Destination: The Case of Mexico City on Instagram |
Uglješa Stankov and Viachaslau Filimonau Co-creating “Mindful” Holiday Resort Experience for Guests’ Digital Well-being |
Ulrike Gretzel | Sara Pastor Measuring the Economic Impact of Destination Marketing Efforts: ADARA Impact & Turespaña Case Study |
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| Estela Marine-Roig, Eva Martin-Fuentes, and Berta Ferrer-Rosell A Framework for Destination Image Analytics |
Zhiming Deng, Pierre Benckendorff, and Jie Wang Blended Tourism Experiencescape: A Conceptualisation of Live-streaming Tourism |
Stanislav Ivanov | Holger Sicking and Julia Neidhardt Analyzing Tripadvisor forums for better marketing decisions: Use Case Austria National Tourist Office |
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| Kenshi Nakaima, Elena Marchiori, and Lorenzo Cantoni Identification of Competing Destination Brand: The Case of Okinawa Island |
Marianna Sigala | |||||||||
| 12:00 - 12:30 | Coffee break | |||||||||
| 12:30 - 14:00 |
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| 14:00 - 15:00 | Lunch | |||||||||
| 15:00 - 16:30 |
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| 16:30 - 17:00 | Coffee Break | |||||||||
| 17:00 - 18:30 | Research Track |
Research Track |
Research Track: Short Papers |
Panel: JITT Handbook project on eTourism |
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| Room: | Room: | Room: | Room: | |||||||
| Theme: Service Robots and Service Automation | Theme: New Technologies | Theme: Tourism Destinations | Chair: Zheng Xiang, Matthias Fuchs, Ulrike Gretzel and Wolfram Hoepken | |||||||
| Moderator: Chulmo Koo | Moderator: Jason Stienmetz | Moderator: Cody Morris Paris | ||||||||
| Chun Liu and Kam Hung Understanding Self-service Technology in Hotels in China: Technology Affordances and Constraints |
Iis Tussyadiah and Graham Miller Perceived Impacts of Artificial Intelligence and Responses to Positive Behaviour Change Intervention |
Puspita Ayu Permatasari and Lorenzo Cantoni Indonesian Tourism and Batik: An Online Map |
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| Stanislav Ivanov and Craig Webster Perceived Appropriateness and Intention to Use Service Robots in Tourism |
Davide Calvaresi, Maxine Leis, Alevtina Dubovitskaya, Roland Schegg and Michael Schumacher Trust in Tourism via Blockchain Technology: Results from a Systematic Review |
Mariapina Trunfio and Maria Della Lucia Co-creating value in destination management levering on stakeholder engagement |
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| Stanislav Ivanov and Craig Webster What Should Robots Do? A Comparative Analysis of Industry Professionals, Educators and Tourists |
Comment on Blockchain by Christina Bahmann Blockchain and Cryptocurrencies in China |
Husna Zainal Abidin, Caroline Scarles and Christine Lundberg Digital Collaboration: A Solution for Destinations |
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| 19:30 - 22:00 | Gala Dinner | |||||||||
| 08:00 | Registration |
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| 09:00 - 11:00 | Research Track |
Research Track: Short Papers |
Research Track: Short Papers |
Workshop |
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| Room: | Room: | Room: | Room: | ||||||
| Theme: Smartphones and Digital Community | Theme:ICTs in Tourism | Theme: Social Media and Websites | Theme: Technology THINK TANK | ||||||
| Moderator: Inge Hermann | Moderator: Stanislav Ivanov | Moderator: Annika Müller | Moderator: Cihan Cobanoglou | ||||||
| Dandison Ukpabi, Heikki Karjaluoto, Sunday Olaleye and Emmanuel Mogaji Influence of Offline Activities and Customer Value Creation on Online Travel Community Continuance Usage Intention |
Elizabeth Ashcroft, Aarni Tuomi, Mingsheng Wang and David Solnet Resistance to the Adoption of ICTs in Independent Restaurants: Insights from China & the UK |
Ulrike Gretzel and Anne Hardy #VanLife : Materiality, Makeovers and Mobility amongst Digital Nomads |
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| Demos Parapanos and Elina (Eleni) Michopoulou: Understanding Key Motivations for Using a Hotel Gamified Application |
Katerina Volchek, Rob Law, Dimitrios Buhalis and Haiyan Song: The good, the bad, and the ugly: Tourist perceptions on interactions with personalised content |
Wen Zhang, Yeongbae Choe and Daniel R. Fesenmaier: The Defining Features of Emotions in Online Stories |
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| Shashank Gore, Sreejith Balasubramanian and Cody Morris Paris: Antecedents and Outcomes of Smartphone Usage Among Indian Millennial Travellers |
Junjie Sun, Chenyi Zhuang and Qiang Ma: Travel Route Recommendation by Considering User Transition Patterns |
Florian J. Zach, Yufeng Ma and Edward Fox: A Preliminary Analysis of Images in Online Hotel Reviews |
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| Grant Hall, Marianna Sigala, Ruth Rentschler and Stephen Boyle: Motivations, Mobility and Work Practices; the Conceptual Realities of Digital Nomads. |
Anne Hardy, Jagannath Aryal and Martha Wells: Comparing Techniques for Tracking: The case of Tourism Tracer in Tasmania, Australia |
Marek Nowacki: World Cities’ Image in TripAdvisor Users’ Reviews |
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| Christos Mettouris and George A. Papadopoulos: UbiRS4Tourism: Design and Development of Point-of-Interest Recommender Systems Made Easy |
Jacqui Taylor, Sine McDougall, Gail Ollis and Philip Alford: Assessing User Perceptions of Trust and Security in Manipulated Versions of Low Trust and High Trust Tourism Websites |
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| Takeshi Watabe, Hidekazu Kasahara and Masaaki Iiyama: Tourist Transition Model among Sightseeing Spots based on Trajectory Data |
Emanuele Mele and Lorenzo Cantoni: Analyzing Cultural Values in Heritage Promotion by DMO Websites. A Methodological Proposal |
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| 11:00 - 11:30 | Coffee Break | ||||||||
| 11:30 - 13:00 |
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| 13:00 - 13:30 | Conference Closing WELCOME TO ENTER2020 |
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| 13:30 - 14:30 | Lunch | ||||||||
| 15:15 - 17:30 | WORKSHOP SHARE Center Data for Research and Resources for the Classroom |
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| 19:00 - 22:00 | Informal Dinner | ||||||||